🛠 Tech Stack

💼 About This Role

You'll be the central point of contact for a portfolio of customers at Deliverect, owning the post-sales relationship to ensure they gain maximum value from our API-first platform. Your expertise in relationship building and commercial acumen will directly contribute to customer retention and revenue growth by driving expansion opportunities. This hybrid role in Ghent offers a flexible work schedule within a dynamic growth team.

🎯 What You'll Do

• Drive contract renewals and identify upsell and cross-sell opportunities.
• Build deep partnerships with accounts through Quarterly Business Reviews.
• Act as main contact, gathering requirements and collaborating with Product and Finance.
• Lead strategic customer projects and resolve mid-level escalations.

📋 Requirements

• 3-5 years of Account Management experience in B2B SaaS.
• Fluency in English, French, and Dutch.
• Expertise in CRM tools like HubSpot or Salesforce.
• Proven track record of managing and growing a book of business.

✨ Nice to Have

• Experience in the Food Tech industry.
• Understanding of APIs and integrations.
• Project management skills with multi-project experience.

🎁 Benefits & Perks

• 🏖️ Flexible hybrid work schedule
• 📈 Professional development opportunities
• 💼 Competitive compensation package
• 🌐 International and dynamic work environment