💼 About This Role

You'll help communication service providers modernize their operations through innovative telecom software solutions, acting as a trusted advisor to technical and business stakeholders. You'll shape scalable BSS/OSS architectures aligned with 5G monetization and AI-driven automation. This remote-first role offers high autonomy and direct customer impact.

🎯 What You'll Do

• Develop tailored telecom solution proposals with cross-functional teams
• Lead customer-facing technical discussions and workshops
• Support full customer engagement lifecycle from pre-sales to optimization
• Identify expansion and upsell opportunities within existing accounts
• Advocate for customer requirements internally across teams

📋 Requirements

• 10+ years designing or deploying telecom BSS/OSS solutions
• Strong understanding of telecom architectures and 5G monetization
• Experience in customer-facing solution architecture roles
• Background in software development or systems integration

✨ Nice to Have

• Familiarity with Agile methodologies
• Experience with analytics and data management tools
• Spanish language proficiency

🎁 Benefits & Perks

• 💰 Competitive compensation $157k-$175k USD / $146k-$162k CAD
• 🏠 Remote-first work environment
• 🏥 Comprehensive total rewards including healthcare
• 🌍 Cutting-edge telecom technologies and digital transformation
• 📚 Learning opportunities and career growth initiatives

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3Final interview with stakeholders· 60 min