🛠 Tech Stack

💼 About This Role

You'll lead customer implementations of mass notification solutions for a mission-driven tech company. You'll drive product adoption and ensure customer satisfaction across government, commercial, education, and healthcare markets. This hybrid role offers unlimited PTO and a chance to impact safety.

🎯 What You'll Do

• Serve as day-to-day lead for customer implementations
• Develop and maintain relationships with key stakeholders
• Document configuration, best practices, and use cases
• Analyze customer usage and develop improvement strategies

📋 Requirements

• 2+ years of relevant experience
• Knowledge of servers, software, and networking fundamentals
• System deployment experience
• Ability to travel to customer sites 20-30% of the time

✨ Nice to Have

• Certifications such as A+, Network+, or PMP
• Experience implementing and troubleshooting hardware

🎁 Benefits & Perks

• 🏖️ Unlimited Paid Time Off
• 📈 401(k) Retirement Plan
• 🏥 Medical, Dental, and Vision Plans
• 🏡 Live Near Your Work Homebuying Incentive Program
• ⭐ Employee Referral Bonuses