💼 About This Role

You'll deliver deep customer insights across a leading automotive client's mobile app and web operations teams, splitting time 50/50. You'll uncover user needs and behaviors to drive product strategy and ensure seamless digital experiences across all touchpoints. This hybrid role allows you to directly influence the evolution of key digital products in the automotive ecosystem.

🎯 What You'll Do

• Design and execute research plans using qualitative and quantitative methods
• Moderate usability tests, interviews, and focus groups across app and web
• Analyze mobile and web analytics data to identify pain points
• Synthesize findings into reports, journey maps, and actionable recommendations

📋 Requirements

• 5+ years of UX/CX research experience
• Expertise in qualitative and quantitative research methodologies
• Experience with both mobile apps (iOS/Android) and web platforms
• Strong communication skills to present to diverse stakeholders

✨ Nice to Have

• Automotive industry experience
• Familiarity with analytics tools like Google Analytics or Adobe Analytics

🎁 Benefits & Perks

• 🏖️ Hybrid work model
• 🏥 Health insurance
• 💰 Competitive compensation
• 📚 Learning opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 60 min
3. 3Technical assessment· 90 min