💼 About This Role

You'll manage and improve the experience of VIP clients for a dynamic international company. You'll analyze customer behavior and maintain personalized relationships to meet their needs. This role offers career growth in a supportive team environment.

🎯 What You'll Do

• Search for and find solutions to customer issues.
• Analyze customer behavior to maintain personalized VIP relationships.
• Monitor customer performance to evaluate bonus crediting.
• Ensure product compliance with relevant regulations.

📋 Requirements

• Proficiency in English and Arabic (written and spoken).
• Deep knowledge and experience in Sports Book.
• Strong communication and negotiation skills.
• Proactive with support/sales skills.

✨ Nice to Have

• Previous experience as a Sales agent.
• Previous VIP management experience.

🎁 Benefits & Perks

• 💰 Competitive salary and monthly KPIs Bonus
• 📈 Career growth opportunities
• 🏖️ Social benefits and team buildings
• 🏢 Sunny, spacious office in Cyprus

🚩 Heads Up

• Role mixes support and sales expectations.
• Requires shift work without specification.