💼 About This Role

You'll process medical record requests in a timely and efficient manner, ensuring accuracy and compliance with HIPAA. You'll safeguard patient privacy and provide high-quality customer service in an onsite role. This entry-level position offers full-time benefits and opportunities for growth.

🎯 What You'll Do

• Process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Manage patient health records and ensure compliance.
• Answer inbound/outbound calls and assist walk-ins.

📋 Requirements

• High School Diploma or GED.
• 1 year Health Information related experience.
• Basic computer proficiency.
• Detail-oriented with medical record accuracy.

✨ Nice to Have

• 2+ years Health Information experience.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ Paid Time Off including major holidays.
• 🏥 Medical, dental, and vision insurance.
• 💰 401K retirement plan.
• 🎓 Tuition reimbursement.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day

🚩 Heads Up

• Role combines multiple levels of responsibility (entry-level with mentoring/lead duties).
• Overtime required during peak seasons.