17h ago

Manager, Field Engineering

Boston, MA

โœจ $175k-$225k / yearest.

full-timelead Hybridai-ml

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead a post-sales Field Engineering team driving adoption of an AI code review platform. Your core impact is scaling implementation methodologies and ensuring customer long-term technical success. You'll combine technical leadership with operational rigor.

๐ŸŽฏ What You'll Do

  • Lead and mentor a team of Field Engineers
  • Guide customers through deployment and optimization of CodeRabbit
  • Establish onboarding frameworks and adoption best practices
  • Act as escalation point for complex technical issues

๐Ÿ“‹ Requirements

  • 6+ years in customer-facing technical roles
  • 2+ years leading Field Engineering or similar teams
  • Experience with software development tools and cloud infrastructure
  • Experience managing technical escalations in production environments

โœจ Nice to Have

  • Experience with Kubernetes or Terraform
  • Experience with GitHub Actions or modern DevOps tooling
  • Familiarity with AI-native developer tooling

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ต Competitive base salary and equity
  • ๐Ÿ–๏ธ Flexible PTO
  • ๐Ÿฅ Health, dental, and vision insurance
  • ๐Ÿ“ˆ Professional development budget
  • ๐Ÿ  Hybrid work environment

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Phone Interviewยท 60 min
  3. 3Onsite (Hiring Manager + Team)ยท 3 hours
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