💼 About This Role

You'll be a trusted advisor to strategic customers, helping them succeed with our travel platform. You'll drive customer satisfaction and retention through onboarding, training, and strategic reviews. This role offers the chance to work with C-suite executives and cross-functional teams.

🎯 What You'll Do

• Manage post-sales activity for Enterprise customers
• Develop trusted advisor relationships with customer C-suite
• Conduct Quarterly Strategic Business Reviews
• Handle escalations and resolve cross-team issues

📋 Requirements

• 5+ years of Enterprise Customer Success Management experience
• 5+ years of Travel industry experience
• Excellent project management skills

✨ Nice to Have

• Bachelor's degree preferred

🎁 Benefits & Perks

• 💰 Competitive pay range $146,250-$195,000 USD