2d ago

Senior Manager, Trust & Safety Policy

San Francisco, CA

$156k-$195k / year

full-timesenior Hybrid

πŸ’Ό About This Role

You'll shape platform safety policies at Lyft, leading a transition to an LLM-first Safety Policy and Operations function. You'll own the unified policy taxonomy and collaborate across teams to ensure a safe and reliable transportation experience. This role blends people management and strategic IC work.

🎯 What You'll Do

  • Provide strategic vision for LLM-first Safety Policy and Operations function
  • Own unified policy taxonomy creation, maintenance, and depreciation
  • Lead transition from current safety policy to modular LLM-infused model
  • Collaborate cross-functionally with Community Safety, Legal, Product, etc.

πŸ“‹ Requirements

  • 3-5 years of Trust & Safety policy experience in digital services
  • Experience developing Trust & Safety policy taxonomies and policies
  • Cross-functional collaboration with internal business stakeholders
  • Strategic and problem-solving skills with data analysis ability

✨ Nice to Have

  • Graduate degree, preferably law or business
  • Self-starter and good teammate

🎁 Benefits & Perks

  • πŸ₯ Medical, dental, vision insurance with additional programs
  • 🧠 Mental health benefits
  • πŸ‘Ά Family building benefits with 18 weeks paid parental leave
  • πŸ–οΈ Discretionary PTO for salaried, 15 days for hourly
  • πŸš— Monthly Lyft credits and complimentary Lyft Pink membership

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Technical ScreenΒ· 45 min
  3. 3Onsite InterviewsΒ· 4 hours
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