10h ago

Knowledge Management Specialist

Boston, MA

$84k-$108k / year

full-timemidhealthcare

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll leverage clinical expertise to create clear documentation and training materials for an EHR product, bridging core development and regional teams. Your work will drive product adoption by simplifying complex features into meaningful guidance. You'll collaborate with agile teams to improve usability and workflow mapping.

🎯 What You'll Do

  • Develop and maintain EHR product collateral for stakeholders.
  • Simplify complex product features into clear documentation and videos.
  • Collaborate with agile teams on design and workflow mapping.
  • Create and deliver multimedia content for new releases.

πŸ“‹ Requirements

  • Healthcare operational experience (quality, safety, care management, etc.)
  • Background in EMR implementation, training, or product support.
  • 3+ years of relevant experience.
  • Proficiency with Confluence and Camtasia or similar tools.

✨ Nice to Have

  • Bachelor's degree in Healthcare Administration or related field.
  • Certifications in EMR systems or healthcare IT documentation.

🎁 Benefits & Perks

  • 🩺 Medical, vision, and dental insurance
  • πŸ’Ό Short-term and long-term disability, and life insurance
  • πŸ’° 401(k) Profit Sharing Contribution
  • πŸ–οΈ Paid Time Off and Holidays
  • πŸ“š Tuition reimbursement

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical/Portfolio ReviewΒ· 60 min
0 0 0