4h ago
Customizations & Campaign Production Lead
New York (Hybrid)
full-timesenior Hybridmental healthcare
Tech Stack
Description
You will own the execution of member lifecycle marketing programs, building and launching campaigns in Iterable, managing B2B customization requests, and ensuring high-quality production at scale. This role focuses on translating strategy into polished campaigns and maintaining a reliable production queue.
Requirements
- Senior individual contributor role reporting to Director of Lifecycle Marketing
- Manage fast-moving production queue without letting things slip
- Experience building and launching campaigns in Iterable
- Strong attention to detail and execution quality at scale
- Hybrid role based in NYC, in office 3 days a week
Responsibilities
- Own end-to-end customization function from intake to QA
- Develop and maintain a customization playbook for scoping and execution
- Build and QA customizations ensuring scalability and reusability
- Manage request queue end-to-end with CS and account teams
- Establish high-quality QA standards across all campaign builds
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