🛠 Tech Stack

💼 About This Role

You'll ensure Writer's AI platform is available, performant, and reliable 24/7. You'll build resilient systems and automate across the stack, directly enabling enterprise customers. This hybrid role is based in NYC or London.

🎯 What You'll Do

• Automate operational tasks and infrastructure management using Python or Go
• Design scalable, fault-tolerant infrastructure on AWS, GCP, or Azure
• Own reliability and performance of core services with SLOs and error budgets
• Lead incident response, post-mortems, and root cause analyses

📋 Requirements

• 7+ years in site reliability engineering or similar role
• Deep expertise with cloud platforms (AWS preferred) and Docker/Kubernetes
• Proficiency in Python, Java, or Go for automation
• Knowledge of monitoring tools like Prometheus, Grafana, or ELK Stack

✨ Nice to Have

• Experience with large-scale, high-traffic platforms
• Background in enterprise SaaS or AI infrastructure

🎁 Benefits & Perks

• 🏖️ Generous PTO plus company holidays
• 🏥 Comprehensive medical and dental insurance
• 👶 Paid parental leave (16 weeks for all parents)
• 📚 Annual learning stipend and wellness stipend
• 💰 Competitive compensation and stock options

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Screen· 60 min
3. 3Onsite Interview· 4 hours