1h ago

ERP Technical Support Engineer

New Kensington, PA

$95,000-$130,000 / year

full-timemidManufacturing

Tech Stack

Description

You'll support the Infor CloudSuite Industrial (CSI) ERP ecosystem, **troubleshooting complex technical issues** and ensuring system reliability. You'll design, develop, and deploy solutions to meet business goals, collaborating with cross-functional teams. This role offers the chance to work on **end-to-end ERP implementations** in a fast-paced manufacturing environment.

Requirements

  • **5+ years** of hands-on experience with Infor CloudSuite Industrial (CSI)
  • **CSI Mongoose** development and integration/API/ION experience
  • Strong knowledge of **SQL Server** and **.NET** technologies
  • Experience with **Agile/Scrum** delivery methodologies

Responsibilities

  • Design and configure ERP system solutions to meet business requirements
  • Provide Tier 3 support and resolve complex technical issues
  • Develop deployment packages and manage system monitoring/alerting
  • Create and maintain system documentation and deliver training
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