8h ago

Customer Success Manager

Remote, USA

$95.4k-$106k / year

full-time Remotehealthcare technology

💼 About This Role

You'll manage strategic partnerships with hospitals and health systems, acting as a trusted advisor to drive adoption of health tech solutions. You'll ensure customers achieve significant return on investment and reduce churn. This role offers flexibility and the chance to shape the future of healthcare.

🎯 What You'll Do

  • Drive strategic partnerships for assigned accounts
  • Act as trusted advisor to drive solution adoption
  • Execute product utilization for customer ROI
  • Maintain customer engagement and NPS scores

📋 Requirements

  • Prior healthcare sales or account management experience
  • Exposure to healthcare organizations required
  • Post-secondary education required
  • Experience with EHR is a definite asset

✨ Nice to Have

  • Clinical background or experience
  • Project management skills

🎁 Benefits & Perks

  • 🏖️ Flexible work options
  • 📈 Growth opportunities
  • 🏥 Health tech impact
  • 🤝 Collaborative culture
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