🛠 Tech Stack

💼 About This Role

You'll lead a telesales team to maximize sales and meet SLAs for a leading digital marketing company. You'll provide strategic planning and quantitative feedback to drive performance. This role focuses on cost management and team development.

🎯 What You'll Do

• Drive sales team managers to maximize sales and meet SLAs
• Provide strategic planning and direction
• Analyze reports and make recommendations
• Manage labor costs and efficiency

📋 Requirements

• 5+ years management experience in call center
• 3-4 years telesales experience
• Proficiency with Microsoft Office Suite
• Knowledge of call center technologies

✨ Nice to Have

• Bachelor's degree in management or related field