🛠 Tech Stack

💼 About This Role

You'll lead operational oversight of IT and data systems workflows for a government contracting firm. Your core impact is ensuring smooth intake, delivery, and client communication across a team of 30. Success is defined by scalable repeatable processes and C-suite visibility through dashboards and metrics.

🎯 What You'll Do

• Manage team of 30 across multiple operational functions
• Oversee client communications, escalations, and delivery coordination
• Develop operational dashboards and KPIs for C-suite
• Identify bottlenecks and implement process improvements

📋 Requirements

• 8–10 years of operations management experience
• Bachelor's degree in IT, business, or related field
• Experience leading cross-functional operational teams
• Experience developing operational dashboards and KPIs

✨ Nice to Have

• Advanced degree such as MBA
• Experience in managed services or SaaS operations
• Familiarity with Agile or Kanban methodologies

🎁 Benefits & Perks

• 🏖️ Health, Dental, and Vision
• 💰 401k
• 🏋️ Flexible Spending Account
• 🗓️ Paid Time Off and Holidays

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screening· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Panel Interview· 60 min