2h ago

Senior IS&T Governance Partner

New York Office
full-timesenior RemoteAI customer experience

Description

You will safeguard trust and credibility by ensuring governance, security, and regulatory compliance as Parloa scales. You'll shape a world-class framework for governance, assurance, and risk management, enabling rapid growth while remaining compliant and audit-ready.

Requirements

  • 6-10+ years GRC/information security experience
  • Deep experience with ISO 27001, SOC 2, FedRAMP, PCI DSS v4, GDPR, CCPA
  • Ability to translate regulatory requirements into practical actions
  • Hands-on experience with governance design and implementation
  • Experience in SaaS and AI platforms

Responsibilities

  • Act as core member of the IS&T Governance team, fostering security and compliance culture
  • Ensure changes are documented, risk-assessed, and reviewed timely
  • Support security questionnaires, contract reviews, and customer calls as SME
  • Lead preparation and maintenance of certifications (ISO 27001, SOC 2, PCI DSS, HIPAA)
  • Drive implementation of compliance controls into workflows and technical designs
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