🛠 Tech Stack

💼 About This Role

You'll own practitioner relationships across a defined book of business, guiding onboarding, adoption, and growth. You'll help practices effectively implement and optimize Fullscript within their workflows, driving retention and long-term engagement. This role offers remote-first flexibility with a focus on impact.

🎯 What You'll Do

• Manage portfolio of practitioner accounts across onboarding, growth, retention.
• Conduct calls, meetings, and training to support platform use.
• Identify practitioner needs and challenges through discovery and engagement.
• Document interactions and activities in CRM systems.
• Communicate regularly via email, phone, and virtual meetings.

📋 Requirements

• 2–4 years experience in Sales, Customer Success, or Account Management.
• Strong communication and relationship management skills.
• Experience conducting customer calls or training sessions.
• Ability to manage a book of business and use CRM systems like Salesforce.

✨ Nice to Have

• Experience in healthcare, wellness, or digital health environments.
• Familiarity with practitioner workflows or clinical operations.
• Experience supporting adoption or behavior change in customer accounts.

🎁 Benefits & Perks

• 🏖️ Flexible PTO and competitive pay
• 🏦 RRSP/401k match and stock options
• 🏥 Premium benefits package with customizable coverage, paramedical services, HSA
• 📚 Continuous learning opportunities
• 💊 Fullscript discounts on wellness products

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Screen with AI tools· 15 min
2. 2Recruiter phone screen· 30 min
3. 3Hiring manager interview· 45 min