🛠 Tech Stack

💼 About This Role

You'll own long-term success, value, and retention for a portfolio of enterprise customers using MariaDB database solutions. You'll strengthen partnerships, drive adoption, and guide customers through onboarding, expansion, and advocacy. This role offers the chance to become a trusted advisor and work with Fortune 500 clients on database modernization projects.

🎯 What You'll Do

• Guide new customers through onboarding for MariaDB deployments
• Formulate ongoing meeting cadence with assigned portfolio
• Conduct regular business reviews showcasing value
• Coordinate with Account Executives on growth plans

📋 Requirements

• Experience supporting customers in public sector
• Ability to develop and maintain C-Level relationships
• Comprehensive understanding of customer success principles
• Strong understanding of MariaDB features and architecture

✨ Nice to Have

• Experience delivering custom ROI analysis
• Proficiency in identifying complex business needs

🎁 Benefits & Perks

• 🏖️ Flexible Paid Time Off
• 🏥 Health insurance
• 💰 401(k)
• 👶 Parental leave
• 📚 Professional development funds

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min