7h ago
Servicing Operations Analyst
Upper Marlboro, MD
$85k-$118.8k / year
full-timemid HybridFinancial Services
π Tech Stack
πΌ About This Role
You'll ensure servicing rules across Consumer and Mortgage Loan Servicing are accurately implemented and maintained in alignment with investor and partner requirements. You'll proactively monitor industry updates to recommend timely adjustments to internal rules. This role serves as a liaison between servicing teams and external partners to translate expectations into rule logic.
π― What You'll Do
- Monitor industry servicing standards and rule updates.
- Configure and implement business rules in servicing systems.
- Support audits and partner reviews related to rule governance.
- Collaborate with managers to assess servicing rule changes.
π Requirements
- Minimum 2 years experience in loan servicing or business rules implementation.
- Working knowledge of loan servicing platforms and rule configuration tools.
- Experience interpreting agency servicing standards (e.g., Fannie Mae, Freddie Mac).
β¨ Nice to Have
- Bachelorβs Degree in a related field.
- Familiarity with Metro 2 credit reporting.
- Experience supporting investor/partner audits.
π Benefits & Perks
- ποΈ 401(k) match up to 6% with immediate vesting
- π₯ Health insurance with employer premium contribution
- π° Gain Sharing Bonus
- π Education assistance
- π» Remote/Hybrid work options
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