18h ago
IT Operations Engineer
San Francisco, CA
$96k-$113k / year
full-time Hybridcybersecurity
๐ Tech Stack
๐ผ About This Role
You'll deliver a secure, reliable tech experience for employees at a fast-growing trust management platform company. Your core impact is ensuring tools, devices, and systems are available and working seamlessly, whether remote or in-office. This role stands out with a hybrid schedule in San Francisco and a collaborative small team environment.
๐ฏ What You'll Do
- Provide IT support to employees in-office and remotely across time zones
- Handle onboarding/offboarding logistics, account provisioning, and hardware management
- Manage in-office technology (AV, networking) and SaaS tools like Google Workspace and Okta
- Administer macOS devices via Jamf and assist with security/compliance configurations
๐ Requirements
- Experience supporting SaaS tools like Google Workspace
- Understanding of identity and access management, ideally with Okta
- Proficiency supporting macOS environments and managing a distributed device fleet
- Ability to work in a hybrid setting (3-4 days per week) in San Francisco
โจ Nice to Have
- Jamf experience
- Experience with AI tools to improve efficiency
- On-call rotation experience
๐ Benefits & Perks
- ๐ฐ Competitive salary and equity
- ๐ฅ Comprehensive medical, dental, vision (100% employee-only premiums for most plans)
- ๐ถ 16 weeks paid parental leave
- ๐๏ธ Flexible PTO plus 80 hours sick time
- 401(k) matching with immediate vesting
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Interviewยท 60 min
- 4Offerยท N/A
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