18h ago

IT Operations Engineer

San Francisco, CA

$96k-$113k / year

full-time Hybridcybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll deliver a secure, reliable tech experience for employees at a fast-growing trust management platform company. Your core impact is ensuring tools, devices, and systems are available and working seamlessly, whether remote or in-office. This role stands out with a hybrid schedule in San Francisco and a collaborative small team environment.

๐ŸŽฏ What You'll Do

  • Provide IT support to employees in-office and remotely across time zones
  • Handle onboarding/offboarding logistics, account provisioning, and hardware management
  • Manage in-office technology (AV, networking) and SaaS tools like Google Workspace and Okta
  • Administer macOS devices via Jamf and assist with security/compliance configurations

๐Ÿ“‹ Requirements

  • Experience supporting SaaS tools like Google Workspace
  • Understanding of identity and access management, ideally with Okta
  • Proficiency supporting macOS environments and managing a distributed device fleet
  • Ability to work in a hybrid setting (3-4 days per week) in San Francisco

โœจ Nice to Have

  • Jamf experience
  • Experience with AI tools to improve efficiency
  • On-call rotation experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary and equity
  • ๐Ÿฅ Comprehensive medical, dental, vision (100% employee-only premiums for most plans)
  • ๐Ÿ‘ถ 16 weeks paid parental leave
  • ๐Ÿ–๏ธ Flexible PTO plus 80 hours sick time
  • 401(k) matching with immediate vesting

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Interviewยท 60 min
  4. 4Offerยท N/A
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