9h ago

Director of Engagement Management

New York

$220k-$250k / year

full-timedirector Hybridai-ml

💼 About This Role

You'll own complex, high-value enterprise engagements end-to-end for an AI-powered Brand Agent platform, driving measurable outcomes for top brands. You'll coordinate across Sales, Solutions, and Product to ensure seamless delivery and unlock long-term customer value. This foundational role offers a rare chance to shape a new function from the ground up as the company scales.

🎯 What You'll Do

  • Lead enterprise engagements from discovery through delivery and renewal
  • Translate client needs into structured solutions and implementation plans
  • Proactively identify expansion opportunities and drive account growth
  • Develop playbooks and frameworks to scale engagement delivery

📋 Requirements

  • 5+ years leading end-to-end enterprise client engagements
  • Experience with AdTech or MarTech solutions and data platforms
  • Proven ability to influence cross-functional stakeholders without authority
  • Strong technical understanding of data systems and integrations

✨ Nice to Have

  • Experience in an AI-driven product environment
  • Background in solutions consulting or sales engineering
  • Familiarity with digital advertising ecosystem

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO
  • 💰 Competitive base salary and equity
  • 🏢 NYC office with hybrid schedule (3 days in-office)
  • 📈 Opportunity to build a new function from scratch
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