9h ago
Director of Engagement Management
New York
$220k-$250k / year
full-timedirector Hybridai-ml
💼 About This Role
You'll own complex, high-value enterprise engagements end-to-end for an AI-powered Brand Agent platform, driving measurable outcomes for top brands. You'll coordinate across Sales, Solutions, and Product to ensure seamless delivery and unlock long-term customer value. This foundational role offers a rare chance to shape a new function from the ground up as the company scales.
🎯 What You'll Do
- Lead enterprise engagements from discovery through delivery and renewal
- Translate client needs into structured solutions and implementation plans
- Proactively identify expansion opportunities and drive account growth
- Develop playbooks and frameworks to scale engagement delivery
📋 Requirements
- 5+ years leading end-to-end enterprise client engagements
- Experience with AdTech or MarTech solutions and data platforms
- Proven ability to influence cross-functional stakeholders without authority
- Strong technical understanding of data systems and integrations
✨ Nice to Have
- Experience in an AI-driven product environment
- Background in solutions consulting or sales engineering
- Familiarity with digital advertising ecosystem
🎁 Benefits & Perks
- 🏖️ Unlimited PTO
- 💰 Competitive base salary and equity
- 🏢 NYC office with hybrid schedule (3 days in-office)
- 📈 Opportunity to build a new function from scratch
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