💼 About This Role

You'll join the core operations team to review and validate credentials for healthcare professionals on a fast-growing marketplace platform. Your work ensures seamless onboarding, helping professionals get to work quickly while maintaining compliance with facility and regulatory standards. This role offers the chance to impact process improvements in a fully remote environment with a globally distributed team.

🎯 What You'll Do

• Review and validate essential onboarding documents for accuracy and compliance.
• Monitor queues for document submissions, backlogs, and expirations.
• Own daily tasks including document status updates and mapping.
• Collaborate cross-functionally to resolve document inquiries and improve workflows.

📋 Requirements

• Prior experience in document verification, credentialing, or compliance operations.
• Familiarity with U.S. healthcare documentation (licenses, certifications, immunization records).
• Sharp eye for detail to catch inconsistencies.
• Comfortable using Slack, Zendesk, Google Sheets, and task management platforms.

✨ Nice to Have

• Experience with Quality Assurance (QA) work.
• Experience in fast-paced, fully remote work environments.

🎁 Benefits & Perks

• 🌍 Fully remote work from APAC region.
• 💰 Competitive compensation based on experience and location.
• 📈 Career growth opportunities in a Series C company.