3h ago
Client Solutions Associate
San Francisco, California, United States
$72,000-$88,000 / year
full-timejunior Hybridonline platform / marketplace for knowledge sharing
Description
You'll connect clients to subject matter experts for research interviews, manage client projects, and collaborate cross-functionally to improve the platform. You'll identify and match experts, track project performance, and provide feedback to product and engineering teams.
Requirements
- 0-2 years of professional work experience
- Strong communication skills
- Independent problem-solving ability
- Growth mindset and optimism
- Strategic thinking and proactive approach
Responsibilities
- Identify and match experts to clients for interview-based research needs
- Manage clients' research projects from understanding goals to recruiting and scheduling experts
- Monitor client and expert feedback to drive successful research and maintain network quality
- Share insights from client and expert interactions to help product and engineering teams improve the platform
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