15h ago

Shift Lead

Boston, Massachusetts

$40.6k+ / year

full-timeretail

πŸ’Ό About This Role

You'll lead cafe operations during your shift, ensuring smooth service and a positive environment. You'll craft quality coffee and matcha while training new team members. This hands-on role offers barista accreditation and opportunities for advancement.

🎯 What You'll Do

  • Craft coffee products and serve customers with energy and empathy
  • Train new employees on recipes, processes, and uniform standards
  • Open and close location safely, ensuring cleaning duties are followed
  • Handle minor customer issues positively and solution-focused

πŸ“‹ Requirements

  • 2+ years in customer service leadership
  • 18+ years of age
  • Ability to lift 25+ lbs and stand for long periods
  • Availability including 2 peak days (Fri, Sat, Sun)

✨ Nice to Have

  • Weekend and holiday availability
  • Strong knowledge of coffee and equipment

🎁 Benefits & Perks

  • πŸ’° $19.50/hr + tips
  • πŸŽ“ Barista accreditation and training program
  • πŸ–οΈ Paid sick time and vacation time
  • ❀️ Health benefits (based on eligibility)
  • β˜• Free Blank Street coffee and swag

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3OfferΒ· 1 week
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