1h ago

Support Engineer, Macro Technology

New York

$135,000-$175,000 / year

full-timemidfinancial services

Tech Stack

Description

You will support the Macro trading platform and post-trade workflows, ensuring system stability and performance. You'll troubleshoot issues, manage user access, configure systems for accurate analytics, and work on automating repetitive tasks to improve efficiency.

Requirements

  • Training in computer science, mathematics, physics, or related technical field
  • Experience supporting a Macro trading business
  • Experience with Orchestrade, Murex, or similar systems
  • Proficient SQL, coding/scripting in C#, Python, JavaScript, PowerShell, and/or Batch
  • Knowledge of Windows, .NET, and SQL Server

Responsibilities

  • Support Macro trading platform and post-trade workflows, monitor system stability and performance
  • Manage user onboarding/offboarding and system changes, respond to user inquiries
  • Configure account rollups and instrument setups for accurate analytics
  • Innovate and improve system processes to automate repetitive tasks
  • Coordinate with technology and business teams on production issues and high-impact changes
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