1d ago
Senior Customer Marketing Advisor
Vancouver Metro, Canada
$119k-$149k / year
full-timeseniorsoftware
๐ Tech Stack
๐ผ About This Role
You'll drive customer growth strategy and lifecycle program execution to accelerate adoption and expansion. You'll build scalable, data-driven programs that deepen product usage and improve customer value.
๐ฏ What You'll Do
- Own and evolve customer growth marketing strategy for adoption, engagement, expansion, and retention
- Design and scale programs that drive measurable customer value and revenue growth
- Develop lifecycle campaigns based on customer behavior and segmentation
- Lead expansion-focused strategies for cross-sell, upsell, and deeper product adoption
๐ Requirements
- 6+ years of experience in customer marketing or related field
- Proven track record of building and scaling customer programs in SaaS
- Strong understanding of B2B SaaS lifecycle marketing and performance measurement
- Hands-on experience with Salesforce, Marketo, Gainsight, or Pendo
โจ Nice to Have
- Experience influencing cross-functional stakeholders
- Strong analytical and experimental mindset
- Excellent written and verbal communication skills
๐ Benefits & Perks
- ๐ฐ Competitive compensation with annual salary range $119,000โ$149,000 CAD
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Phone Screenยท 30 min
- 3Technical/Behavioral Interviewยท 1 hour
0 0 0