15h ago

Customer Service Delivery Advocate

Sterling, VA

$41.6k-$45.8k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles directly to customers using custom car haulers and complete paperwork in our tracking system. Your core impact is reintroducing happiness into the car-buying process through enthusiastic customer interactions on the driveway.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler for safety and cleanliness

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Valid driver's license with clean driving record
  • Ability to lift 50 lbs and perform physical tasks
  • Obtain notary license within first 90 days

โœจ Nice to Have

  • Experience with vehicle delivery or logistics
  • Notary certification
  • Chauffeur's license (if in specific states)

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-Based Compensation with merit increases
  • ๐Ÿฅ 100% Company Paid Healthcare premiums
  • ๐Ÿ–๏ธ Generous PTO (13 days year 1, increases to 20)
  • ๐ŸŽ“ Tuition Reimbursement or student loan repayment
  • ๐Ÿ“ˆ Carvana Shares equity grants annually

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 24-48 hours
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