💼 About This Role

You'll work on internal tooling and automations for a fast-growing Series C marketplace. You'll strengthen the operational stack to scale efficiently. This role offers the chance to impact millions of shifts annually.

🎯 What You'll Do

• Execute high-priority tooling initiatives across the operational stack
• Build and iterate on workflows, integrations, and automations
• Support and improve systems including support platforms and AI-driven solutions
• Translate defined problems into practical, well-scoped solutions

📋 Requirements

• Technical fluency with APIs, integrations, and automation tooling
• Execution discipline with ability to drive defined problems to completion
• Systems thinking to understand how tools and workflows connect
• Problem solving to translate loosely defined problems into structured solutions

✨ Nice to Have

• Experience with Zendesk or similar support platforms
• Familiarity with AI-driven tools and automation workflows
• Background in Operations, Support, or CX environments

🎁 Benefits & Perks

• 💰 Competitive compensation ($70K – $100K)
• 🏖️ Remote work (non-U.S. based)
• 📈 Growth opportunities at a fast-growing Series C company
• 🌍 Global team with 1,000+ colleagues

📨 Hiring Process

Estimated timeline: 2-4 weeks

1. 1Case Study· unknown
2. 2Case Interview with team member· unknown
3. 3Interview with Head of Core Services· unknown
4. 4Interview with Head of Operations· unknown
5. 5Final Culture Interview with Executive Leadership· unknown