💼 About This Role

You'll lead the upmarket Account Management organization at Vanta, driving retention and expansion for Commercial and Enterprise customers. You'll build a high-performing team of managers and design the AM strategy to exceed goals. This role is key to executing Vanta's upmarket GRC strategy.

🎯 What You'll Do

• Hire and develop a team of expert managers
• Design upmarket AM methodology and playbooks
• Drive KPIs including expansion pipeline and retention
• Deliver accurate weekly forecast for retention and expansion

📋 Requirements

• 10+ years customer-facing experience
• 5+ years managing post-sales teams at a SaaS company
• 2+ years managing frontline managers
• Proven track record of achieving retention and expansion targets in NAMER

✨ Nice to Have

• Experience in fast-paced startup or growth-stage SaaS
• Enthusiasm for cybersecurity

🎁 Benefits & Perks

• 🏖️ Flexible PTO plus 80 hours sick time
• 🏥 Comprehensive medical, dental, vision with 100% employee premiums covered
• 👶 16 weeks paid Parental Leave for all new parents
• 💰 Matching 401(k) with immediate vesting
• 💻 Remote workspace stipend and commuter benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min