1d ago

Senior Operations Associate - Network

London

โœจ $55k-$80k / yearest.

full-timemide-commerce

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll join Relay's Network squad to own day-to-day forecast guidance, ensuring teams plan to the right parcel volume. You'll co-build operational systems and lead responses to unplanned incidents like weather or supply shocks. This role offers a chance to work shoulder-to-shoulder with data scientists in a fast-scaling logistics startup.

๐ŸŽฏ What You'll Do

  • Own quality of daily forecast guidance and improve operational systems.
  • Plan for demand deviations like holidays and promotions.
  • Lead response to unplanned incidents and run retro processes.
  • Partner with data team to pressure-test forecast models.

๐Ÿ“‹ Requirements

  • 3-5 years of experience in operations or programme management.
  • SQL proficiency to query data independently.
  • Strong written communication skills for docs and one-pagers.
  • High ownership and bias for action in fast-moving environments.

โœจ Nice to Have

  • Experience working with data scientists or analysts.
  • Familiarity with logistics or supply chain operations.
  • Previous project management experience.

๐ŸŽ Benefits & Perks

  • ๐Ÿง  High-density talent team - work with 45+ advanced degrees.
  • ๐Ÿ“ˆ Rapid scaling - fastest 0.02% of venture-backed startups.
  • ๐ŸŒ Impactful mission - free commerce from friction globally.
  • ๐Ÿข Central London office - collaborate on-site with top operators.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Roundยท 45 min
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