1d ago
Senior Operations Associate - Network
London
โจ $55k-$80k / yearest.
full-timemide-commerce
๐ Tech Stack
๐ผ About This Role
You'll join Relay's Network squad to own day-to-day forecast guidance, ensuring teams plan to the right parcel volume. You'll co-build operational systems and lead responses to unplanned incidents like weather or supply shocks. This role offers a chance to work shoulder-to-shoulder with data scientists in a fast-scaling logistics startup.
๐ฏ What You'll Do
- Own quality of daily forecast guidance and improve operational systems.
- Plan for demand deviations like holidays and promotions.
- Lead response to unplanned incidents and run retro processes.
- Partner with data team to pressure-test forecast models.
๐ Requirements
- 3-5 years of experience in operations or programme management.
- SQL proficiency to query data independently.
- Strong written communication skills for docs and one-pagers.
- High ownership and bias for action in fast-moving environments.
โจ Nice to Have
- Experience working with data scientists or analysts.
- Familiarity with logistics or supply chain operations.
- Previous project management experience.
๐ Benefits & Perks
- ๐ง High-density talent team - work with 45+ advanced degrees.
- ๐ Rapid scaling - fastest 0.02% of venture-backed startups.
- ๐ Impactful mission - free commerce from friction globally.
- ๐ข Central London office - collaborate on-site with top operators.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Roundยท 45 min
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