🛠 Tech Stack

💼 About This Role

You'll partner with Customer Success Managers to educate customers, assess health, and renew partnership agreements. You'll accurately forecast revenue risk and craft creative commercial options. This role offers a chance to shape the customer lifecycle at a leading revenue intelligence company.

🎯 What You'll Do

• Calculate contract values and structure quotes
• Proactively prep renewals specialist with account information
• Evaluate patterns and trends in renewal data
• Interact with customers via email to support contract negotiations

📋 Requirements

• 2 years of customer support or sales experience at a software company (SaaS)
• Experience with Salesforce is a huge plus
• Ability to work on strict and short deadlines
• Self-starter with excellent organizational and interpersonal skills

✨ Nice to Have

• Advanced Excel knowledge
• Salesloft experience is a big bonus

🎁 Benefits & Perks

• 💻 Remote work from anywhere in Mexico
• 🏥 Health insurance (likely included)
• 📈 Career growth at a leading SaaS company

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min