Tech Stack

Description

In this role, you will manage and grow B2B and ecommerce client relationships through proactive, playbook-driven engagement to drive adoption, retention, and cross-sell. You'll collaborate with Customer Success Managers and represent Payoneer at industry events.

Requirements

• 2-3 years in account management, business development, or customer-facing role
• Fluent in Vietnamese and English
• Bachelor's degree in business or related field
• Data-driven with strong analytical reasoning
• Proficiency with playbooks, automation tools, and CRM

Responsibilities

• Manage and grow existing client relationships in B2B and ecommerce segments
• Drive playbook-led engagement to maximize acquisition, retention, and cross-sell
• Partner with Customer Success Managers to identify high-potential accounts
• Maintain accurate customer activity in CRM
• Participate in events and BTL activities to drive brand awareness