💼 About This Role

You'll own customer relationships for Vooma's AI orchestration platform in logistics, ensuring adoption and value. You'll coordinate across teams to solve problems and drive expansion. This role offers a chance to join an AI-native company early and shape its growth.

🎯 What You'll Do

• Own a portfolio of accounts as primary point of contact
• Refine AI configurations with customers to fit workflows
• Conduct regular business reviews and translate data into insights
• Partner with Engineering and Product to advocate for customer needs

📋 Requirements

• 2+ years of experience in customer success or account management
• Strong communication and interpersonal skills
• Ability to manage multiple accounts simultaneously
• Excitement about AI and adapting to new workflows

✨ Nice to Have

• Experience in logistics or supply chain
• Experience serving enterprise customers
• Familiarity with AI or automation products

🎁 Benefits & Perks

• 🏖️ Competitive compensation with meaningful equity
• 🏥 Medical, dental, vision coverage

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical screen· 45 min
3. 3Offer· 30 min