2h ago
Customer Service Agent
Appleton, WI
$37.4k-$37.4k / year
part-timejuniorairline
💼 About This Role
You'll provide customer service to scheduled and charter airline passengers at the airport. Your core impact involves processing tickets, handling baggage, and ensuring smooth boarding. You'll also assist with special needs and enforce safety regulations.
🎯 What You'll Do
- Process tickets, check baggage, and assign seats.
- Provide flight and boarding information to customers.
- Handle denied boarding and re-accommodate customers.
- Assist customers with special needs and enforce safety policies.
📋 Requirements
- Minimum one year customer service experience.
- High School Diploma/GED.
- Must pass a Criminal Background Check.
- Valid driver's license and at least 18 years old.
✨ Nice to Have
- Effective verbal and written communication skills.
- Ability to work flexible hours including nights and weekends.
- Strong computer skills.
🚩 Heads Up
- Physical requirement to lift up to 300 lbs may be excessive.
- Trainee status until completion of all curriculum.
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