12h ago

Customer Success Manager

London, UK

โœจ $70k-$110k / yearest.

full-timemid Hybridai-ml Visa Sponsor

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own relationships with a portfolio of advertising partners as their primary point of contact, guiding them through onboarding and campaign launches. Your core impact will be analyzing campaign performance and providing actionable recommendations to improve outcomes. This role sits at the intersection of relationship management, strategy, and execution at a leading AI company.

๐ŸŽฏ What You'll Do

  • Own relationships with a portfolio of advertising partners
  • Guide advertisers through onboarding and campaign launches
  • Analyze campaign performance and provide actionable recommendations
  • Partner cross-functionally with Sales, Product, Analytics, and Policy

๐Ÿ“‹ Requirements

  • 3+ years of experience in digital advertising, account management, or customer success
  • Experience managing advertiser or agency relationships in a platform or adtech environment
  • Comfortable interpreting performance data and translating insights into recommendations
  • Experience with data querying (e.g. SQL, advanced Excel/GSheet)

โœจ Nice to Have

  • Experience in a fast-moving, evolving environment
  • Ability to communicate with both technical and non-technical stakeholders

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Hybrid work model (3 days in office per week)
  • โœˆ๏ธ Relocation assistance for new employees
  • ๐Ÿฅ Health insurance
  • ๐Ÿ’ฐ Competitive compensation with equity

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Case Interviewยท 60 min
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