12h ago
Customer Success Manager
London, UK
โจ $70k-$110k / yearest.
full-timemid Hybridai-ml Visa Sponsor
๐ Tech Stack
๐ผ About This Role
You'll own relationships with a portfolio of advertising partners as their primary point of contact, guiding them through onboarding and campaign launches. Your core impact will be analyzing campaign performance and providing actionable recommendations to improve outcomes. This role sits at the intersection of relationship management, strategy, and execution at a leading AI company.
๐ฏ What You'll Do
- Own relationships with a portfolio of advertising partners
- Guide advertisers through onboarding and campaign launches
- Analyze campaign performance and provide actionable recommendations
- Partner cross-functionally with Sales, Product, Analytics, and Policy
๐ Requirements
- 3+ years of experience in digital advertising, account management, or customer success
- Experience managing advertiser or agency relationships in a platform or adtech environment
- Comfortable interpreting performance data and translating insights into recommendations
- Experience with data querying (e.g. SQL, advanced Excel/GSheet)
โจ Nice to Have
- Experience in a fast-moving, evolving environment
- Ability to communicate with both technical and non-technical stakeholders
๐ Benefits & Perks
- ๐๏ธ Hybrid work model (3 days in office per week)
- โ๏ธ Relocation assistance for new employees
- ๐ฅ Health insurance
- ๐ฐ Competitive compensation with equity
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Case Interviewยท 60 min
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