1d ago
Shift Lead
Boston, Massachusetts
$40.6k-$40.6k / year
part-timeretail
๐ผ About This Role
You'll lead by example and ensure smooth operations during your shift at a high-quality coffee cafe. You'll create an environment where both customers and team members feel valued while delivering exceptional customer service and preparing great coffee and matcha. This hands-on role is for someone who thrives in fast-paced settings.
๐ฏ What You'll Do
- Delight customers with consistent, welcoming service
- Prepare drinks using world-class coffee equipment
- Maintain food and beverage quality and freshness
- Follow health department standards and brand playbooks
๐ Requirements
- Experience in customer service or hospitality industry
- 18+ years of age
- Able to lift 25+ lbs and stand for long periods
- Availability for 15-25 hours/week with 2 peak days
โจ Nice to Have
- Weekend and holiday availability
- Cash-handling experience
๐ Benefits & Perks
- ๐ฐ $19.50/hour plus tips
- ๐ Comprehensive barista training program
- ๐๏ธ Tenure-based paid time off
- ๐ Commuter benefits
- โ Complimentary coffee and treats on shift
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Application Reviewยท 1 week
- 2Phone Screenยท 30 min
- 3In-person Interviewยท 1 hour
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