💼 About This Role

You'll manage a portfolio of strategic accounts, building long-term relationships and driving growth. Your core impact is ensuring key accounts stay and grow with Alan by identifying needs, resolving issues, and proactively cross-selling and upselling. This role stands out for its ownership and collaboration with product and sales teams.

🎯 What You'll Do

• Handle a portfolio of strategic accounts and flagship companies
• Build and maintain strong customer relationships with key stakeholders
• Identify dissatisfaction signals and implement solutions
• Analyze consumption reports and present business reviews
• Execute cross-selling and upselling initiatives

📋 Requirements

• At least 5 years in a customer-facing role
• Excellent track record of over-performance
• Experience with companies of more than 150 employees
• Fluency in Dutch and English

✨ Nice to Have

• Fluency in French
• Previous experience in Insurance or benefits industry

🎁 Benefits & Perks

• 💰 Fair rewards: Competitive base salary plus generous equity packages
• 🏢 Flexible Office: HQ in Paris, co-working hubs in Belgium, or full-remote with home office sponsorship
• 🛠️ All tools: Macbook Pro, keyboard, monitor, Bose headphones
• 🏖️ Flexible vacation: Organize your time as you wish
• 🏥 Delightful healthcare: 100% covered for you and your family

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Case study· 1 hour