💼 About This Role

You'll partner with the sales team to design customized solutions using incident.io's platform, acting as the bridge between product and customer needs. You'll shape the SE function as a founding member of a fast-growing team.

🎯 What You'll Do

• Partner with sales to design customized solutions using incident.io
• Build deep product knowledge and stay current with industry trends
• Identify gaps in sales process to speed up cycles and create collateral
• Collaborate with Product and Engineering to shape the product roadmap

📋 Requirements

• Proven track record in technical pre-sales or solutions engineering in B2B SaaS
• Strong technical aptitude with curiosity to understand how things work
• Excellent communication skills to explain complex topics to varied audiences
• Proactive and ingenious in a fast-paced, ambiguous startup environment

✨ Nice to Have

• Experience with incident management, DevOps, or SRE practices
• Experience as a founding member of an SE team

🎁 Benefits & Perks

• 🏥 Market leading private medical insurance
• 👶 Generous parental leave
• 📅 First Friday of the month off
• 🏖️ Generous annual leave/PTO allowance
• 🏠 Remote working and personal development budget