🛠 Tech Stack

💼 About This Role

You'll lead a team of Relationship Managers driving retention for high-priority supplier accounts at Avetta. Your core impact is reducing churn and increasing supplier satisfaction through coaching and strategic oversight. This hybrid role stands out for its focus on building a value-driven supplier experience within a SaaS platform used by 85k+ customers.

🎯 What You'll Do

• Manage and develop a team of Relationship Managers
• Conduct regular 1:1s and team check-ins focused on performance
• Oversee task assignment, account coverage, and lifecycle playbook adherence
• Monitor team performance metrics and drive execution against goals

📋 Requirements

• 3–6 years in high-volume B2B SaaS or compliance-driven sales
• 1–2 years managing and coaching teams on activity metrics and performance
• Proficient in Salesforce with strong CRM best practices
• Data-driven mindset with ability to analyze performance and identify trends

✨ Nice to Have

• Lifecycle-based engagement and proactive retention models
• Excellent verbal and written communication skills
• Experience in compliance-driven environments

🎁 Benefits & Perks

• 🏖️ Hybrid work model with three days in Lehi office
• 💰 Performance-based incentives (implied)
• 📈 Career growth and skill development opportunities
• 🏢 Beautiful Lehi office with collaborative culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min