Tech Stack

Description

You will operate as a functional lead adjacent to engineering and infrastructure teams to deliver end-to-end process and data solutions. You'll own a specific instance for Jira/Jira Cloud configuration governance, workflow standardization, dashboards and reporting, and the planning/execution of cloud and data migration initiatives. You'll define requirements, coordinate user acceptance, and champion security, compliance, and change management best practices across the organization.

Requirements

• Advanced experience with Jira/Jira Cloud administration and workflow design
• Proven functional data lead background (data mapping, quality, migration planning)
• Expertise in requirements mapping and translating business needs into Jira configurations
• Demonstrated ability to standardize processes across multidisciplinary teams
• Strong communication, stakeholder facilitation, and documentation skills; ability to work independently and meet deadlines

Responsibilities

• Design, administer, and maintain Jira configurations (workflows, permission schemes, field schemes, issue types, boards, JQL, and automations)
• Map business requirements into consistent workflows and SLAs; document processes and change controls; drive adoption across teams
• Lead data mapping and quality controls for large migrations; create data dictionaries, transformation rules, reconciliation reports; define acceptance criteria
• Plan and execute Jira Cloud migration activities (assessment, cleanup, app compatibility, JCMA runs, validation, cutover, and rollback readiness)
• Develop actionable dashboards for flow metrics (cycle time, throughput, WIP, SLA performance) and executive scorecards; manage filters and shared permissions
• Partner with security/infra to implement SSO/SCIM, least-privilege RBAC, audit logging, and change control; ensure data privacy and retention standards
• Train users; build runbooks; troubleshoot issues; champion continuous improvement and cross-team collaboration