20h ago

Customer Advocate

Birmingham, AL

$35.4k-$39.5k / year

part-timemidretail

๐Ÿ’ผ About This Role

You'll create an amazing car pickup experience for customers at our Vending Machine and complete paperwork in our tracking system. You'll be the face of Carvana, reintroducing happiness into car-buying. This role offers fast-track advancement with pay increases every 90 days.

๐ŸŽฏ What You'll Do

  • Greet customers and guide them through the Vending Machine pickup process
  • Complete customer paperwork and update the tracking system
  • Address customer questions and minor technical issues
  • Drive vehicles safely and maintain a clean driving record

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Must be at least 21 years old with a valid driver's license
  • Ability to obtain a notary license within 90 days
  • Must be able to lift 50 lbs and stand for 8+ hours

โœจ Nice to Have

  • Experience in automotive or retail
  • Notary certification
  • Bilingual skills

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare Premiums plus Dental & Vision
  • ๐Ÿ“ˆ Performance-Based Compensation with 401(k) match
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, increases to 20 days)
  • ๐ŸŽ“ Tuition Reimbursement or Student Loan Repayment
  • ๐Ÿ“Š Carvana Equity Shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Application Reviewยท 1 week
  2. 2Phone Screenยท 30 min
  3. 3On-site Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Requires 6-day work weeks including Saturdays
  • Physically demanding tasks in outdoor conditions
  • Must obtain notary license within 90 days (additional burden)
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