7h ago
Customer Marketing Manager
Los Angeles, California | New York City
โจ $115k-$145k / yearest.
full-timeseniorgaming
๐ผ About This Role
You'll lead lifecycle strategies for FanDuel Predicts, driving engagement and customer value across the user journey. You'll own end-to-end program development and optimization, collaborating with cross-functional teams to deliver personalized campaigns that improve retention and lifetime value. This role offers the chance to shape customer connection at scale in the gaming industry.
๐ฏ What You'll Do
- Own end-to-end lifecycle strategy from ideation through analysis
- Design and optimize lifecycle communications and product journeys
- Develop and implement segmentation strategies based on behavioral data
- Lead a test-and-learn roadmap to improve engagement and retention
๐ Requirements
- 5 years experience in marketing or commercial roles
- Strong design thinking skills and project management experience
- Proven ability to manage cross-functional stakeholders
- Results-oriented with an analytical approach to decision making
โจ Nice to Have
- Knowledge of sports, casinos, culture, or regulated industries
- Baseline understanding of marketing platforms, ESPs, and CDPs
๐ Benefits & Perks
- ๐ฅ Health plans with fertility and family planning support
- ๐ง Mental health support programs
- ๐๏ธ Fitness benefits
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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