1d ago

Technical Account Manager

Remote - United States

$225k-$300k / year

full-time Remoteai-ml

๐Ÿ’ผ About This Role

You'll help customers transition AI workloads from proof-of-concept to production on Nebius infrastructure. You'll ensure stable, performant, and cost-efficient deployments as a trusted technical partner. This role sits at the intersection of engineering, delivery, and customer success.

๐ŸŽฏ What You'll Do

  • Lead transition from PoC to production
  • Monitor and improve performance, cost, and reliability
  • Act as primary technical contact for production issues
  • Identify opportunities to optimize and expand usage

๐Ÿ“‹ Requirements

  • Solid understanding of cloud or infrastructure systems
  • Experience with distributed systems or high-load applications
  • Experience working directly with technical customers
  • Strong sense of ownership and proactive problem-solving

โœจ Nice to Have

  • Experience with GPU workloads or AI infrastructure
  • Familiarity with inference frameworks like vLLM or TensorRT
  • Background in solutions engineering, SRE, or technical support

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% company-paid medical, dental, vision for employees and families
  • ๐Ÿ’ฐ 401(k) match up to 4% with immediate vesting
  • ๐Ÿ‘ถ Parental leave: 20 weeks paid primary, 12 weeks secondary
  • ๐ŸŒ Remote work reimbursement up to $85/month for mobile and internet
  • ๐Ÿ›ก๏ธ Disability and life insurance company-paid

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Technical interviewยท 60 min
  3. 3Hiring manager interviewยท 45 min
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