💼 About This Role

You'll manage a portfolio of high-value enterprise clients in the live entertainment ticketing space. You'll drive retention and growth through strategic account planning, onboarding, and executive engagement. This role offers the chance to work with renowned events like the Grammys and shape the future of event ticketing technology.

🎯 What You'll Do

• Manage enterprise customer portfolio and develop success strategies.
• Lead customer onboarding and project execution with stakeholders.
• Build relationships across all client levels via business reviews.
• Identify revenue opportunities and advise on growth strategies.

📋 Requirements

• 5+ years in customer success or account management in ticketing.
• Proven experience with enterprise clients including C-level stakeholders.
• Strong understanding of ticketing operations and lifecycle.
• Experience managing strategic portfolios and complex projects.

✨ Nice to Have

• Familiarity with APIs and platform integrations.
• Experience with CRM tools and data analysis.

🎁 Benefits & Perks

• 🚀 Fast-growing tech company with global reach.
• 🎤 Work with top-tier events like Grammys and Golden Globes.
• 💡 Professional development opportunities.
• 🌍 International team across six locations.