💼 About This Role

You'll lead a team managing key accounts, driving client loyalty and growth for Alan's health partner platform in Spain. You'll support the team in onboarding, cross-selling, and renewals while building tools and strategies. This role offers high ownership in a fast-paced healthtech environment with a mission-driven culture.

🎯 What You'll Do

• Manage a portfolio of key accounts to ensure loyalty and engagement
• Lead renewal campaigns and renegotiate contracts
• Drive cross-sell and upsell based on customer needs
• Develop tools and resources for team efficiency

📋 Requirements

• 6+ years in customer-facing roles (Sales, Account Management)
• 3+ years managing a Sales or Account Management team
• Track record of over-performance with enterprise clients
• Fluent in Spanish and advanced English

✨ Nice to Have

• Experience in insurance or employee benefits
• Familiarity with health insurance market dynamics

🎁 Benefits & Perks

• 💰 Competitive equity packages for permanent contracts
• 🏢 Flexible office with co-working hubs in Madrid and Barcelona
• 💻 Top equipment (MacBook Pro, keyboard, etc.)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study or Presentation· 60 min