19h ago
Field Support Representative
Virginia Beach, Virginia
✨ $85k-$120k / yearest.
full-timemid
💼 About This Role
You'll provide on-site technical support for autonomous surface vessels at DoD partner locations, troubleshooting complex hardware and software issues. You'll also integrate systems and train customers to ensure seamless operations.
🎯 What You'll Do
- Provide on-site technical support for autonomous surface vessels
- Integrate systems with partner infrastructure and test compatibility
- Conduct customer training sessions and develop documentation
- Diagnose and resolve complex technical issues remotely
📋 Requirements
- Bachelor's degree in Engineering or related field
- 3+ years of experience in field support or customer-facing technical role
- Strong technical knowledge of autonomous systems or marine vessels
- Willingness to travel frequently to partner locations
✨ Nice to Have
- Advanced degree preferred
- Experience with remote support tools and methodologies
🎁 Benefits & Perks
- 🏥 Medical Insurance
- 🦷 Dental and Vision Insurance
- 🏖️ Generous PTO and Holidays
- 👶 Parental Leave
- 💰 Stock Options
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