19h ago

Field Support Representative

Virginia Beach, Virginia

$85k-$120k / yearest.

full-timemid

💼 About This Role

You'll provide on-site technical support for autonomous surface vessels at DoD partner locations, troubleshooting complex hardware and software issues. You'll also integrate systems and train customers to ensure seamless operations.

🎯 What You'll Do

  • Provide on-site technical support for autonomous surface vessels
  • Integrate systems with partner infrastructure and test compatibility
  • Conduct customer training sessions and develop documentation
  • Diagnose and resolve complex technical issues remotely

📋 Requirements

  • Bachelor's degree in Engineering or related field
  • 3+ years of experience in field support or customer-facing technical role
  • Strong technical knowledge of autonomous systems or marine vessels
  • Willingness to travel frequently to partner locations

✨ Nice to Have

  • Advanced degree preferred
  • Experience with remote support tools and methodologies

🎁 Benefits & Perks

  • 🏥 Medical Insurance
  • 🦷 Dental and Vision Insurance
  • 🏖️ Generous PTO and Holidays
  • 👶 Parental Leave
  • 💰 Stock Options
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