🛠 Tech Stack

💼 About This Role

You'll build and manage relationships with existing customers in the DACH region as a founding member of the Account Management team in Berlin. You'll own the strategic roadmap for customer retention and expansion and design the post-sales function from the ground up. This role offers high visibility and the chance to shape a world-class engine.

🎯 What You'll Do

• Design and build the DACH Account Management function
• Create strategic account plans and conduct QBRs
• Guide customers in maximizing Airwallex product value
• Lead complex negotiations for multi-product sales

📋 Requirements

• 4+ years of account management experience with a technical product
• Proven ability to manage complex sales in a consultative manner
• Strong analytical skills and data-driven strategy creation
• Excellent verbal and written communication in English

✨ Nice to Have

• Start-up and fintech experience
• Bachelor's degree or higher
• Experience with Salesforce

🎁 Benefits & Perks

• 🚀 Founding member role with ownership
• 🌍 Global payments platform with top investors
• 🏢 Berlin office location

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study or Presentation· 60 min

🚩 Heads Up

• Role combines account management with building the function from scratch, which may require different skill sets
• Senior title but only 4+ years experience required, which may be underleveled