2h ago

Engagement Manager II

San Francisco

$121,300-$171,400 / year

full-timeseniorMarketing Technology

Description

You will lead the full lifecycle of AI solution deployments for marketers, owning use case design, technical setup, and user acceptance testing. You'll facilitate workshops, manage customer relationships, drive process improvements, and influence the product roadmap.

Requirements

  • 5-7 years of project management, consulting, or professional services experience
  • Bachelor's degree in a technical field (MBA or MS preferred)
  • Hands-on technical experience with machine learning and architecture
  • Strong client management and workshop facilitation skills
  • Entrepreneurial mindset with proactive problem-solving

Responsibilities

  • Lead the AI deployment lifecycle from design to testing
  • Facilitate technical workshops with customers
  • Drive successful customer engagements and manage deliverables
  • Drive process improvement for the deployment playbook
  • Influence the product roadmap based on customer needs
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