💼 About This Role

You'll manage key customer accounts and drive revenue growth through deep selling and cross-selling. You'll be the single point of contact for service scope, KPIs, and contract renewals. This role offers direct impact on customer satisfaction and collaboration with product teams.

🎯 What You'll Do

• Manage key customer accounts as single point of contact
• Deliver budgeted revenues and gross margins through deep selling
• Drive service delivery to meet agreed KPIs and SOPs
• Conduct monthly and quarterly reviews with customers

📋 Requirements

• 10+ years of experience in account management
• 2-5 years in relevant industry
• Proven negotiation and selling skills

✨ Nice to Have

• PG/MBA preferred
• Customer service orientation